Our services

Welcome to Installux!

Where customer culture is in our DNA. Like many firms, our main concern is to offer you a service that would meet your expectations. Except for the fact that you’re already home and that we’re reaching together the level of service which matches you. More than a mere service, it’s the people behind the scenes that make a difference. Here, we’re breaking with standards in order to provide you a genuine tailor-made service. You are in the centre of the system for, if it weren’t for you, our service wouldn’t make any sense. (Re) discover the added value which provides you a true daily asset!

ATTENTION ON ALL LEVELS

The firm offers two key services: the ADV (Sales Management) and BEC (Commercial Training Certificate). You benefit from a dedicated contact person that knows you well and is able to anticipate your expectations. These people will support you from order placement to delivery. Their availability and the customised tracking of your firm that they provide are real assets in daily management. For us, you are far more than a mere customer account number. Being attentive is also about listening to the feedback in order to set up an improvement process. With Installux, you’re part of the team!

You’re equally in direct contact with the Technical Manager, based in headquarters, who will advise you and provide support regarding personal coding and complicated thermal performances calculations.

“As a customer for 10 years, I maintain a close relationship with Marie, who manages my orders while keeping my best interests at heart. Ever respectful and responsive, we have built together a long-lasting and safe relationship for my firm.”

Advantages

Your orders handled within 24 hours

A team devoted and involved in your HR needs

Assistance, opinion and technical expertise

A PERSONAL SUPPORT

The key person in a success relationship is, without a doubt, your sales representative. Devoted to your region, he knows your markets and issues well. He stands by your side to help you take the right decision, as a true partner of your success. For instance, he supports you in the design of your showroom. Not only is he a man of action, he’s also an essential technical partner. Having a single contact person is an asset, an active listener: he stands by your side to find true solutions.

Installux trains you to using design and coding tools. A personal training which can either take place at your firm or at Installux’s, by appointment only in order to encourage both assimilation and knowledge. Here, we prefer quality!

“We have everything to gain by working hand in hand. As a business owner, you might face a few difficult decisions. Installux has been supporting me for more than 10 years. Each interaction allows me to move on and develop my firm with a brighter outlook.”

Advantages

Joint visits of the building sites and specifiers

Precise expertise to solve technical issues

Personal tool training (design, coding…)

Coaching throughout your certifications

AN EFFICIENT DELIVERY

With Installux, our logistic department adapts to your needs. Flexibility and agility are vital to maintaining a dynamic activity. Set the right pace, limit the storage areas in your firm, intermix your delivery means… With Installux, your stock is in our hands. You choose, in close relationship with our departments, your delivery (+48h, +5 days or + 11 days). You may equally define the exact delivery date. Ever responsive, we will reply with our flexible services, a menu which eases up your daily routine.

Still closer to you, our devoted Installux sales team provides you a debt management adapted to your activity level. This trust relationship shall ensure all your building sites see the light of day. Our philosophy: being the partner to your success!

“I chose to switch my system designer for Installux’s quality services. Always attentive, keeping both my issues and my profitability in mind. I feel better supported with such a flawless reliability.”

Advantages

Flexible delivery

Tool rental

Debt management

Stock management

A CUSTOMISED UPGRADE

Each and every service that Installux develops by your side has the same target: upgrading your competitiveness and your profitability. For instance, the length spinning service allows you to merely buy only the length you indeed do need. No fitting, less scrap, more profitability! Among the other customised services which we stand behind: at Installux, every colour and finishing touch is sold at the same price. It currently is a truly differentiating service offer on the market.

As we are concerned by your trash management, we upgrade all of our packaging, thus allowing you to save time while being productive!

“I’m in close cooperation with all of Installux’s teams, and have developed my firm on many levels. The upgrading that I benefit from allows me to focus on my building sites and to remain at peace.”

Advantages

Length spinning

Less than 2% stock shortage

All colours at the same price

Optimising packaging

Specific extrusion and lacquering

CAMPUS ALUMINIUM

Presentation

Action plans and results for your firm

Our Campus has in focus supporting our partners in their operation and application. Each training module leads to results, for your firm.

Tools, methods and tracking which ensure the application of the training courses that were attended.

You leave with your own firm’s action plan.

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Vous repartez avec un plan d’actions, propre à votre entreprise.

Des outils, des méthodes et un suivi qui permettent de concrétiser la mise en pratique des formations suivies.

Notre objectif Campus est d’accompagner nos partenaires dans l’opérationnalité et la mise en pratique. Chaque module de formation débouche sur du concret, pour votre entreprise.

Des plans d’actions et du concret pour votre entreprise

Des plans d’actions et du concret pour votre entreprise

Notre objectif Campus est d’accompagner nos partenaires dans l’opérationnalité et la mise en pratique. Chaque module de formation débouche sur du concret, pour votre entreprise.

Des outils, des méthodes et un suivi qui permettent de concrétiser la mise en pratique des formations suivies.

Vous repartez avec un plan d’actions, propre à votre entreprise.

Campus equally backs you up during recruitment

Recruiting is a genuine source of stress and is often considered as a waste of time. However, recruiting future partners is becoming crucial, as they will replace pensioners-to-be, back your teams up and ensure that your professional know-how will be carried out through time.

Campus Aluminium launches Profil’Alu, a 3-dimensional coaching devoted to recruiting:
APPROACH – PROFESSIONAL TRAINING – SKILL AND MOTIVATION
Discover the first Profil’Alu promotion: 9 interns on a training, with jobs at stake!